5 days ago
– Tue, Nov 29, 2022 at 10:38:30 PM
Here's the latest from Goblin HQ! All the plushies and accessories have been produced and have been shipped from the manufacturer. They're all currently on cargo ships headed to their various fulfillment destinations. The kobolds have been given lots of food and toys so they don't try to hijack the ships. We learned that lesson the hard way!
Unfortunately, the shipping timelines we've been sent indicate that we are certain to miss December fulfillment everywhere except the United States, and the US may also miss. Shipping, as you may have heard, has gotten unpredictable, even with compliant kobolds.
Here is what we know:
Status of Physical Merchandise
We have three fulfillment centers:
1) GamesQuest in the United Kingdom
2) RPG Mini Hunter in Australia
3) Ox Eye Media (through Nord Games) in the United States
All the pins and coins have arrived. The stickers sheets, adoption certificates, and classic Rorys are with us and being prepared to be shipped out this week. They should arrive well ahead of the other plushies.
So that leaves the plushies themselves (all seven plushies plus four accessory kits and the pseudodragon). While our manufacturer originally targeted Oct. 31 for completion of manufacturing, they got delayed by COVID lockdowns in China. The plushies were received by the freight company November 22 but we didn't get confirmation of shipping until Nov. 27, which was also when we got confirmation of delivery times.
The estimate for arrival at the destination is 18-20 days for the US, 45 days for the UK, and 25-35 days for Australia. However, that estimate assumes smooth sailing through customs, which isn't guaranteed.
Once everything arrives at the fulfillment centers, then they begin packing and shipping the individual orders.
Status of Digital Content
We recently released the files for the Harvest Dragon STL and all the remaining VTT tokens via BackerKit. You should have gotten an email from BackerKit with your download link—if not please let us know and we can get you an updated notice. Here's a preview of all the tokens and frames you'll get in your download (162 versions in PNG, WEBP, and SVG formats):
Outstanding digital content that is still being developed and tested:
- Encounter for the Harvest Dragon
- Items and stat blocks, plus print and play reference cards for them
- Shep's Guide to Pets
Here are some pictures from our manufacturer of the final packaging for the accessory packs:
And here's the breakout of each package. First the barbarian pack's contents:
The cleric pack:
The druid pack:
The stretch goal adventuring kit pack:
Each kobold will also come with a folding tag that includes a little introductory bio for them (shown is the outside of the folding tag—the text is on the other side, the "inside"):
We deeply apologize for the arrival date slipping, though hopefully the fact that everything is on the move is good news. We are no longer at the mercy of manufacturing shutdowns, and shipping has actually cleared up pretty well for now. The postal service in various countries may be fairly overwhelmed with holiday shipping as well, though our fulfillment centers are aware of all the incoming packages and have indicated they should be ready to start shipping as soon as they get everything. Nord Games was kind enough to put us in touch with a different warehousing partner than the one originally planned for us because the first one was getting backlogged by holiday orders.
Thank you very much for your patience and your support! If you want to see previews of all the kobolds, they make regular appearances on our Gallant Goblin YouTube channel! https://www.youtube.com/thegallantgoblin. Luckily they work for fish, so we've been able to afford their appearance fees. We hope our US friends had a good Thanksgiving weekend and that everyone has a safe, restful, and happy holiday season! You'll continue to hear from us as we get more information—when we get confirmation that shipments have arrived in their respective countries, when they reach the warehouses, and when the fulfillment centers start shipping to you!
Until next time, stay safe, have fun, love each other, and we'll see you at the Gallant Goblin!
Credit card charges & other updates
about 1 month ago
– Wed, Nov 02, 2022 at 05:33:56 AM
In this update:
- Credit card charges are showing up as from KO-FI.COM but are actually from us
- Update on manufacturing dates
- Plushie Project We Love!
Credit card charges
We have heard from a number of backers that the BackerKit credit card charges came through as being from KO-FI.COM rather than something that would make sense for this project like KOBOLD PLUSHIES. BACKERKIT, or GALLANT GOBLIN. We apologize for the confusion!
If you got a charge between Oct. 28 and Oct. 31 from KO-FI.COM for an amount matching the additional charge in BackerKit, that is a legitimate charge from us for the Kobold Plushies.
What happened is that BackerKit uses Stripe to charge credit cards. We first set up our Stripe payment account for our ko-fi.com account a couple years ago and then reused it for BackerKit. We didn't realize that it defaulted to listing ko-fi as the payment source, which is what caused all the confusion. Again, we are very sorry we didn't catch this issue!
Update on manufacturing dates
We have a slightly delayed shipping date from our manufacturer for the plushies after their factory got hit by a COVID lockdown. They are telling us that all the plushies should be shipped by Nov. 10 and arrive at warehouses no later than 25 days later, which would be Dec. 5. We are coordinating with our fulfillment companies right now to make sure they know to expect the shipments and be ready to go as soon as they arrive!
Projects we love
We recently got approached by the folks at Spike & Crown to chat about running a plushie Kickstarter and have become enamored with their doggo plushie and the plan to make an animated film about him! Sancho looks to be a really big plushie, hence the higher price point, but if you're a dog lover and a plushie fan, you won't want to miss the opportunity to check this project out!:
BackerKit Charging Cards Oct. 24 and Overhead Tokens Release
about 2 months ago
– Mon, Oct 17, 2022 at 10:01:25 PM
Happy October! As we described in our last update, manufacturing should be on track to conclude around the end of October. As a result, we will be locking BackerKit and charging cards to ensure we have funds for fulfillment.
We will lock non-retailer BackerKit surveys and charge cards Monday Oct. 24, 2022!
- Those who backed as retail stores, your surveys will remain open longer as we promised during the campaign, likely into late November.
- If you need to update your order after your survey is locked, please reach out to us at email@example.com and we can individually update or unlock orders for you.
We are also excited to announce that we have released the first of our digital stretch goal packs. You should have gotten an email from BackerKit saying a new download is available to you for our overhead tokens. You can see the tokens in the pack in the image below:
The tokens are available in PNG, SVG, and WEBP formats and are sized at 400 pixels per inch. That means the kobolds and the baby owlbear are 400x400 pixels. The adult owlbear, goblin riding corgi, dire goat, and gralbliss are 800x800 pixels. The 5-headed kobold is 1200x1200 pixels.
The remaining tokens are in progress, as are the other digital stretch goals! We're super excited to be getting into the home stretch now! Please let us know if you have any questions!
Grady & Theo
The Gallant Goblin
Belated Big September Update
3 months ago
– Tue, Sep 20, 2022 at 09:05:03 PM
Hey folks, sorry for being quiet for so long on the official update front. Theo's mom has been very ill, meaning he's been out of state most of August and September, which has left us at reduced capacity in terms of keeping everything going. We have, however, mostly good news on the Kickstarter front.
Classic Rory Shipping
We're late on Classic Rory shipping due to the aforementioned family emergency but almost all US backers for Classic Rory had their packages mailed out today and should have received an email notification with a tracking number. There's a few more left to fulfill. Here's all the little guys that headed out for their forever homes today!
For international backers, you have two options:
1) We can mail out Classic Rory now from the US but risk you getting hit with customs and VAT charges because our US carrier options don't handle customs-friendly shipping. We are happy to refund you the amount you pay if that happens.
2) We send the Classic Rory plushies to our international fulfillment centers and they'll be included in the big shipment with everything else, but you'll have to wait until all the other pieces are ready to go.
If you ordered a Classic Rory and are not in the United States, please feel free to reach out to us at firstname.lastname@example.org if you want to proceed with Option 1. Otherwise we will default to Option 2.
Every last physical item in the Kickstarter is in manufacturing phase now. All the kobold plushies and their accessory packs are scheduled to complete production in late October, at which point they will be shipped to our three primary fulfillment centers in the United States, United Kingdom, and Australia.
Depending on the state of sea shipping in late October, we are admittedly cutting it close on getting the plushies to you by Christmas. It's possible, but everything has to go right. Production did get delayed slightly because we received all the updated samples in person and had some change requests:
- Some of the new weapons didn't stick to the Velcro on the kobold hands well enough so we had to request the manufacturer add Velcro to those pieces.
- The cleric's tunic had a very small head opening that required smushing the kobold's head to fit it onto the body. While it fits fine, we were worried it required too much aggressive squeezing and people might be worried about damaging either the kobold or the tunic. So now the tunic will open and close with Velcro in the back.
- We also requested some design and color adjustments for the torch flame.
We believe everything should be good now though we are waiting for the final production samples to arrive still. Here are some photos from the first wave of samples though, which should be higher quality than the ones we posted from the manufacturer in our last update:
Adventuring Kit Accessory Pack (aka the Stretch Goal accessory pack)
Barbarian Accessory Pack
Cleric Accessory Pack
Druid Accessory Pack
Kaku the black monk
We also have our other two sticker sheets and our adoption certificates.
And here's video of the foil adoption certificate to get a better sense of how it looks. It has a very vivid rainbow effect when it catches the light right, but it otherwise looks like silver foil.
The pins and coins are already done manufacturing but haven't been shipped yet. We are holding the shipment until the plushies go out to avoid incurring storage costs at the warehouses from them arriving too early. From the manufacturer, here's the Kaku pin:
and examples of what the backings look like:
Still in Progress
The harvest dragon is a beast of an STL and TableFlip Foundry is still working on the presupports for it. The adventure for it is also in progress. We have almost all the art for the tokens so that will likely be the next digital download that becomes available through BackerKit. The digital files for the other two 3D printable mini STL files are already available for download on BackerKit. The other digital content is still in development and we'll provide updates as more of it gets finalized.
Thanks for your patience and don't hesitate to reach out if you have any questions!
Grady & Theo
The Gallant Goblin
Classic Rory Shipping Soon + New Sample Photos!
4 months ago
– Sat, Jul 30, 2022 at 04:55:57 PM
In this update
- Verify your address if you ordered classic Rory, shipping starts August 12!
- Check your email for one shot with Theo scheduling!
- Previews of all the accessories
- More stretch goals unlocked!
Verify your address for Classic Rory
As we described during the campaign, classic Rory with all accessories stitched to him and not removable was produced in bulk to test our manufacturer's quality consistency and shipping procedures. We therefore have him in hand and are ready to ship him.
You still have time to add him to your order if you want to be one of the first to have a kobold plushie in hand! Even after we start shipping, you can add him on at any time.
What does this mean for you?
We will not be locking the pledge manager for this shipping wave. You will continue to be able to update your order and address. However, we will not honor cancellations for classic Rory once he ships—you will need to go through our Return process instead by contacting email@example.com and requesting to Return and Refund. You will be responsible for postage to return unless there is a defect, in which case we will cover the cost to return and replace. Classic Rory begins shipping August 12 so you have until then to update your address or remove him from your order.
One Shot with Theo Scheduling
A planning document for the Kobold One Shot with Theo was emailed out last week. If you believe you should have gotten it, but didn't, please reach out and let us know. It's not too late to join in on this add-on either. We have 3 spots open still for you to add-on via pledge manager or the preorder store (pricing is $75 USD on both) if you like.
Looks of all accessories
The following photos are from our manufacturers. They are shipping the samples to us so we can verify them in person and take better photos, but we wanted to share the looks as soon as possible to get your feedback. If no changes are requested, these will likely be the final designs.
Druid Accessory Pack
Barbarian Accessory Pack
More stretch goals unlocked!
We also have the stretch goal accessory pack, which originally included a health potion and an alternate pet carrier. Now, thanks to additional purchases in the BackerKit preorder store, we were able to add two more accessories to the pack! One is a treasure key for your kobolds to discover on their adventures. Maybe it opens a secret room or a treasure chest! The other accessory is a torch sconce. Just because kobolds have darkvision doesn't mean they don't need some torches when exploring particularly dark caves! But what good is a torch if it can't be lit? Since Rory already comes with a fireball, we didn't want people who pick up Rory to get a duplicate. So we did a color swap of his fireball to give you... (Acquisitions Inc. fans should know the drill:) green flame!
(Note the pseudodragon pet isn't included with the stretch goal accessory pack and is sold separately. It's only in the photo for demo purposes.)
And a closer look at the torch picture:
That's it for this update. Once we get the samples in hand and process your feedback, everything will go into production. Our manufacturer has indicated we are queued to go in August, which typically means shipping everything to our fulfillment centers in the US, UK, and Australia in October. With global shipping being the disaster it is, there is always a possibility of delays, but on average the cargo should reach the fulfillment centers in November in time to be shipped out to you in December. So barring any major disruptions, we remain on schedule.
Coming soon: the harvest dragon encounter pack and VTT tokens should release sometime in August. We should also be getting sample prints of the adoption certificates in August. The digital supplements and cards are still being designed.
We're also going to be traveling to Indianapolis for Gen Con August 3-8. We're going to be in two panels, the Uncaged: Goddesses discussion and Creature Curation's Let's Make an RPG session. Stop by and say hi, we'd love to meet you! We're also looking into other opportunities to meet with folks, which we'll coordinate or announce in our Discord server.
Stay safe and have fun!
Grady & Theo
The Gallant Goblin